Statement on COVID-19 (Coronavirus)

UPDATE 7-10-2020

Effective July 13, we will again be limiting our services to drive-through only. If you require lending or new account services, please call our Sacramento office at 270-736-2212 or our Caneyville office at 270-879-3111. 

Our ATMs, telephone and internet banking, and mobile app are still available 24/7 for your convenience.

We realize these are challenging days, but we want to assure you that our top priority is the safety and health of our customers, employees, and communities. We will continue to post any updates on our website and Facebook page.

 

UPDATE 7-1-2020

Loans continue to be handled by appointment only. If you need assistance with lending services, please call our main office at 270-736-2212 or our Caneyville office at 270-879-3111 to speak with one of our lenders.

Please adhere to posted social distancing guidelines in our lobbies.

 

UPDATE 3-26-2020

The KBA has issued a statement regarding emerging during the pandemic. Please be aware of the following:

1.  Supply Scams. Scammers are creating fake shops, websites, social media accounts, and email addresses to sell medical supplies currently in high demand. When consumers attempt to purchase supplies through these channels, fraudsters pocket the money and never provide the promised supplies.

2.  Treatment Scams.  Scammers are offering to sell fake cures, vaccines, and advice on unproven treatments for Covid-19.

3.  Pay Upfront to get Financial Relief.  President Trump has instituted several economic relief plans including waived student loan interest, stopped collection of student loan debt, and allowing borrowers to pause student loan payments for 60 days.  Scammers are tricking consumers into believing they must first pay a free to receive financial support.

4. Fake Charities.  Scammers are “soliciting donations” for individuals, groups and areas affected by coronavirus that are not connected with a real charity.

5. Fake Stimulus Checks. Scammers are sending out fake checks to individuals telling them they overpaid but to cash the check and send the “overpayment” to the “government” or they will be penalized on their taxes.

6. Phishing Scams. Scammers posing as national and global health authorities are sending phishing emails designed to trick recipients into downloading malware or provide personal information.

7. Investment Scams.  Scammers are offering online promotions on various platforms claiming that the products and services of companies can prevent, detect or cure the coronavirus and that the stock of these companies will dramatically increase in value as a result. These promotions are often styled as “research reports,” make predictions of a specific “target price,” and related to microcap stock or low-priced stocks issued by the smallest of companies with limited public information. 

 

 

UPDATE 3-18-2020

Effective March 19, we will be limiting our services to drive-through only. If you require lending or new account services, please call our Sacramento office at 270-736-2212 or our Caneyville office at 270-879-3111. 

Our ATMs, telephone and internet banking, and mobile app are still available 24/7 for your convenience.

We realize these are challenging days, but we want to assure you that our top priority is the safety and health of our customers, employees, and communities. We will continue to post any updates on our website and Facebook page.

 

3-15-2020

We are continuing to monitor the developing situation with the Coronavirus (COVID-19) and are taking multiple steps to minimize health risks to our customers, our employees, and our communities, including enhanced cleaning procedures in high touch areas including ATMs, teller line areas, counters, and door handles.

At this time the virus has not posed a specific threat to our areas of operation, but we understand that you may wish to limit public contact. Sacramento Deposit Bank has several ways you may conduct transactions without coming into our offices:

  • Our ATMs are available 24 hours a day for deposits, transfers, cash withdrawals, and balance inquiries. For a map of ATMs across the region you can use at no charge, visit https://www.sdbweb.com/index.cfm/surcharge-free-atms

  • Use Internet Banking for account management, transfers, and bill pay

  • Our mobile banking app offers all of the convenience of our Internet Banking with the additional capability of depositing checks

  • Use our 24-hour hotline for account information and balance inquiries by calling 270-736-2426

Additionally, if you have been negatively impacted by the virus and need additional assistance related to your accounts, please contact us.

As the situation continues to develop, please watch our website and Facebook page for additional information on how we will continue to operate safely and effectively.

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